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Wi-Fi Usage

Walterton and Elgin Community Homes (WECH) – Wi-Fi Usage Terms and Conditions

 

  1. Introduction

Walterton and Elgin Community Homes (“WECH”, “we”, “our”, or “us”) provides free Wi-Fi internet access (“the Service”) for residents, visitors, and guests in designated areas. By accessing or using this Service, you agree to these Terms and Conditions. If you do not agree, please disconnect from the network.

 

  1. Access and Eligibility
  • The Service is provided free of charge to WECH residents, staff, visitors, and authorised guests.
  • Access may be limited to certain times, areas, or devices at our discretion.
  • You are responsible for ensuring your device meets the necessary security and technical requirements to use the Service.

 

  1. Acceptable Use Policy

By using this Service, you agree not to use it for any unlawful or inappropriate purposes, including but not limited to:

  • Accessing, uploading, or distributing illegal, obscene, or offensive material.
  • Engaging in harassment, discrimination, or any activity that threatens or harms others.
  • Attempting to hack, disrupt, or damage any system, network, or service.
  • Sending spam, phishing messages, or malicious software.
  • Using excessive bandwidth or activities that interfere with other users’ access.

WECH reserves the right to monitor general usage and block or restrict access to certain websites or services if necessary for security or fairness.

 

  1. Privacy and Data Protection
  • WECH may collect limited information such as device identifiers, connection times, and bandwidth usage for security, maintenance, and performance purposes.
  • We do not monitor the content of your internet traffic, except where required by law or to prevent misuse.
  • Any personal data collected will be handled in accordance with the UK GDPR and the Data Protection Act 2018.
  • For details about how we handle your data, please refer to our [Privacy Policy](insert link if available).

 

  1. Security Notice
  • The Wi-Fi Service is password protected and uses WPA3 security encryption. You are advised to:
    • Avoid accessing sensitive or financial accounts while connected.
    • Use secure (HTTPS) websites and up-to-date antivirus software.
  • WECH accepts no responsibility for any loss, theft, or damage to data, devices, or software resulting from your use of the Service.

 

  1. Service Availability
  • WECH does not guarantee uninterrupted or error-free access to the Wi-Fi network.
  • Service may be suspended temporarily for maintenance, upgrades, or in case of misuse.
  • WECH reserves the right to withdraw or amend the Service at any time without notice.

 

  1. Liability
  • You use this Service at your own risk.
  • WECH will not be liable for any damages, losses, or expenses arising from your use or inability to use the Wi-Fi Service, including loss of data or breaches of security.
  1. Termination and Enforcement
  • WECH may suspend or permanently block any user who violates these Terms.
  • Illegal or abusive activity may be reported to the appropriate authorities.

 

  1. Changes to These Terms

WECH may update these Terms and Conditions from time to time.

 

  1. Contact

For questions or to report misuse, please call 0207 2663347.